Zidy6.50 - App Store

Zidy transforms the way your business talks to customers with the unified communications hub that puts real‑time conversations, bookings, reviews, payments, and marketing automations on a single screen.

Running a growing team means juggling multiple channels and touchpoints. Zidy consolidates SMS, social messaging, voice, reviews, and scheduling into one intuitive dashboard so you can serve customers faster, capture more leads, and keep every teammate in sync-anywhere, even offline.

Key Capabilities:

. Unified Inbox: Handle SMS, Facebook Messenger, and Instagram DMs side‑by‑side with internal team chat and group threads.

. AI Assistance Everywhere: Deploy an AI chatbot and real‑time voice AI to greet visitors, qualify leads, book appointments, summarize chats for your team, and free you from repetitive replies.

. Voice Calls In & Out: Make and receive calls directly inside Zidy, with automatic call logging and follow‑up suggestions.

. Bookings & Reminders: Let customers self‑schedule, then send automatic confirmations and day‑of reminders to minimize no‑shows.

. One‑Tap Review Requests: Invite happy clients to post Google Business reviews and reply to feedback without leaving the app.

. Payments & Invoices: Send secure payment links in any chat and track status in real time.

. Marketing & Automations: Build targeted SMS campaigns or set rule‑based sequences to re‑engage, request reviews, or nurture leads.

. Templates & Personalization: Insert merge‑fields for names, dates, or service details to keep every message personal at scale.

. Multi‑Location Support: Manage branding, numbers, and reporting for each branch from one login.

. Role‑Based Access: Grant granular permissions so owners, managers, and agents see only what they need.

. Third‑Party Integrations: Connect your CRM, calendar, or favorite apps to trigger workflows automatically.

. Offline Mode: Draft messages, queue updates, and review customer histories, even with no signal; Zidy syncs the moment you’re back online.

Version History • Swipe left on a conversation to mark it as read/unread or set it as opened/closed
• Conversation status updates
• User interface & experience improvements 6.50 Aug 9 • Faster data sync - stay up to date in real time.
• Smoother conversations - fluid scrolling, plus a redesigned conversation details page.
• Quicker New Message - start texting in fewer taps. 6.46 Jul 31 User interface & experience improvements 6.45 Jul 22 iPad user interface & experience improvements 6.43 Jul 14 • Added booking type and location information to conversation details for better context.
• Added a Source: Booking filter to quickly find booking-related conversations.
• Added booking status indicators directly within conversation messages for improved tracking.
• Added support for landscape mode on iPad. 6.42 Jul 8 Google Reviews bugfixes 6.41 Mar 12 Improved user interface & experience 6.40 Jan 27 Improved user interface & experience 6.39 Jan 15 - Option to disable incoming voice calls on your device
- Toggle AI auto-replies on or off for individual conversations
- Advanced review filters to help you find and manage customer feedback faster
- Improved performance and reliability for Lightspeed automation 6.38 Jan 11 Upgraded conversations: You can now add notes directly to a conversation, and Instagram & Facebook conversations look better than ever. 6.32 12/02/2025 Supercharged your Inbox: Badges for total unread messages now show on Opened/Closed tabs, plus powerful new filters (source, assignee, labels, tags, dates, unread, scheduled, AI Employee, drafts) so you can find the right conversations instantly. 6.30 12/01/2025 Improved user interface & experience 6.26 11/06/2025 Improved experience for Voice Calls and Integrations 6.25 10/07/2025 Improved experience and a refined interface across Conversations, Messages & Voice Calls. 6.24 09/30/2025 Smoother messaging experience! Failed sends are visible immediately and can be retried with one tap. 6.22 08/25/2025 User interface & experience improvements 6.21 08/13/2025 User interface & experience improvements 6.19 07/30/2025 User interface & experience improvements 6.01 07/10/2025 User interface & experience improvements 6.00 07/03/2025 User interface & experience improvements 5.98 07/01/2025 User interface & experience improvements 5.97 06/30/2025 User interface & experience improvements 5.94 06/04/2025 User interface & experience improvements 5.84 06/02/2025 User interface & experience improvements 5.78 05/29/2025 User interface & experience improvements 5.71 05/21/2025